FAQs
Is the shipping free?
Absolutely! We offer free shipping all over India—because great jewellery deserves a great journey at no extra cost! 🚚✨ However, we currently do not ship internationally (but we’re working on it!). Stay tuned! 💖
When will I receive my item?
As soon as you place your order, we get to work! 🚀 We usually ship within 1–4 business days, ensuring your jewellery reaches you as quickly as possible. 💖✨
Can I change or return my item?
We currently do not accept returns or exchanges, but we want you to love what you receive! 💖 We recommend video recording your unboxing to ensure your jewellery arrives in perfect condition. If you receive a damaged item, just email us the video at studio8collective@gmail.com, and we’ll make it right with a replacement or refund. ✨
The item I want is sold out! Will it be restocked?
While we can’t guarantee a restock, there’s always a possibility! We recommend reaching out to us at hello@alivyah.co, and we’ll be happy to check availability or suggest similar products for you.
Will you be adding more products to your collection?
Absolutely! At Alivyah, we’re passionate about curating unique, statement-making jewellery that stands out. As a small, family-run business, we take the time to carefully source pieces that guarantee quality and customer satisfaction. Stay tuned—our collection will keep growing with stunning new designs!